{"id":1439,"date":"2020-08-10T11:16:31","date_gmt":"2020-08-10T03:16:31","guid":{"rendered":"https:\/\/drben.com.au\/?p=1439"},"modified":"2020-08-10T12:20:58","modified_gmt":"2020-08-10T04:20:58","slug":"whats-new-about-newaccess","status":"publish","type":"post","link":"https:\/\/drben.com.au\/?p=1439","title":{"rendered":"What&#8217;s new about NewAccess?"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/drben.com.au\/wp-content\/uploads\/2020\/08\/spiral.png\" alt=\"\" class=\"wp-image-1450\" width=\"359\" height=\"359\" srcset=\"https:\/\/drben.com.au\/wp-content\/uploads\/2020\/08\/spiral.png 640w, https:\/\/drben.com.au\/wp-content\/uploads\/2020\/08\/spiral-300x300.png 300w, https:\/\/drben.com.au\/wp-content\/uploads\/2020\/08\/spiral-150x150.png 150w, https:\/\/drben.com.au\/wp-content\/uploads\/2020\/08\/spiral-500x500.png 500w, https:\/\/drben.com.au\/wp-content\/uploads\/2020\/08\/spiral-600x600.png 600w, https:\/\/drben.com.au\/wp-content\/uploads\/2020\/08\/spiral-100x100.png 100w\" sizes=\"(max-width: 359px) 100vw, 359px\" \/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.theage.com.au\/national\/victoria\/push-for-coaches-to-help-relieve-mental-health-crisis-20200808-p55jv6.html\" target=\"_blank\" rel=\"noopener noreferrer\">A few days ago<\/a> we heard that BeyondBlue is now calling for their <em>NewAccess<\/em> program to be rolled out nationally and funded by Medicare. We\u2019ve talked about <em>NewAccess<\/em> a couple of times previously on our <a href=\"https:\/\/www.facebook.com\/groups\/betteraccess\/\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook Group<\/a> (in <a href=\"https:\/\/www.facebook.com\/groups\/betteraccess\/permalink\/655448931150052\/\" target=\"_blank\" rel=\"noopener noreferrer\">July 2013<\/a>, in <a href=\"https:\/\/www.facebook.com\/groups\/betteraccess\/permalink\/658478754180403\/\" target=\"_blank\" rel=\"noopener noreferrer\">August 2013<\/a>, in <a href=\"https:\/\/www.facebook.com\/groups\/betteraccess\/permalink\/1223379407690332\/\" target=\"_blank\" rel=\"noopener noreferrer\">March 2016<\/a>\u00a0(<a href=\"https:\/\/www.facebook.com\/groups\/betteraccess\/permalink\/1226095237418749\/?hc_location=ufi\" target=\"_blank\" rel=\"noopener noreferrer\">twice<\/a>), and <a href=\"https:\/\/www.facebook.com\/groups\/betteraccess\/permalink\/2302361706458758\/\" target=\"_blank\" rel=\"noopener noreferrer\">November 2018<\/a>). A number of the concerns we raised seem to have been overlooked in this new push, so I\u2019m hoping this short blog post refreshes everyone\u2019s memory.<\/p>\n<p>I\u2019d like to start by making it really clear that I\u2019m not against the <em>NewAccess<\/em> program, or the idea of making a dedicated program where people with relatively mild levels of distress can receive structured psychoeducation about basic CBT principles. The idea has merit, but like anything in this space, it all comes down to the way we implement new policy. And if we are going to do that, then let\u2019s allocate some dedicated funding for it rather than drawing from the funds of other mental health care programs which are already under-resourced.<\/p>\n<p>In short, the <em>NewAccess<\/em> program provides a brief training model to qualify mental health coaches to provide low-intensity CBT. When this program was first trialed, we raised some concerns about the plan for the program to be funded by other programs. From a quick google search, I can see that the <em>NewAccess<\/em> program is now funded by Primary Healthcare Networks (PHNs) but the proposal now seems to be that Medicare would foot the bill. It looks like sessions for the <em>Better Access<\/em> scheme (i.e., Medicare) would be cashed out to <em>NewAccess<\/em> as part of the stepped care framework.<\/p>\n<p>However, what happens if a person uses up their sessions with <em>NewAccess<\/em> and needs to step up to higher intensity services? If their annual Medicare rebate has already been cashed out to fund these low-intensity services, then how will people access psychotherapy later on if they need to? Where do those people go if Medicare won\u2019t provide any further support?<\/p>\n<p>There are broader issues here too around defining the scope of this program. For around a decade, political representatives for both major parties have denied that Medicare\u2019s <em>Better Access<\/em> program targets people with moderate-to-severe and complex mental health issues. It has been repeatedly stated that Medicare was designed for relatively mild problems. It seems like the <em>NewAccess<\/em> program is being promoted as a solution to address the unmet need of mild mental health issues. If that\u2019s the case, then what role, if any, do psychologists and others have in the provision of psychological care in the Medicare system?<\/p>\n<p>If the plan is to step up the level of care when needed, then will we see Australian politicians finally accept that the <em>Better Access<\/em> program does target moderate-to-severe and complex mental health issues in our community? It\u2019s hard to imagine that being true in a context where the program has been capped at \u201cten sessions, with no exceptions\u201d. If we accept the claim that <em>NewAccess<\/em> meets an unmet need to address mild distress, then it stands to reason that the number of sessions allowable for the Better Access program needs to be doubled or left uncapped so that fully accredited mental health care providers can do their work in the system.<\/p>\n<p>There are some workforce issues in this proposal as well. If there is such an unmet need for low-intensity therapies aimed at optimal well-being, then I can\u2019t help but wonder why the existing workforce of counsellors and psychotherapists aren\u2019t being better utilised? That is, Australia has an existing workforce of counsellors and psychotherapists who do not qualify as health practitioners, but otherwise have extensive postgraduate training. Would it not be more sensible and ethical to provide appropriate training to those practitioners in low-intensity CBT, rather than training a new workforce who potentially have just one year of training in mental health care?<\/p>\n<p>You may be wondering what the training of a mental health coach consists of in the <em>NewAccess<\/em> program? Here\u2019s a description from the <a href=\"https:\/\/www.beyondblue.org.au\/get-support\/newaccess\/about-newaccess\" target=\"_blank\" rel=\"noopener noreferrer\">BeyondBlue website<\/a>:<\/p>\n<div style=\"border: 1px solid SkyBlue; padding: 15px; margin: 5px;\">\u201cCoaches undertake twelve months of training, starting with a six-week intensive that then moves to practical learning. This involves managing clients and an ongoing curriculum under specialist supervision.\u201d<\/div>\n<p style=\"padding-top: 15px;\">The training is apparently competency-based, and follows the UK IAPT training model provided by a group called the <a href=\"http:\/\/www.cbtinstitute.com.au\/home.html\" target=\"_blank\" rel=\"noopener noreferrer\">CBT Institute<\/a> with a view \u201cto develop Australia\u2019s first stepped care IAPT service\u201d. From what I gather, there\u2019s six weeks of intensive training, then supervised practice with real people in conjunction with some additional unspecified training across a one year period. We\u2019ve heard concerns that trainees have been sought with no background in mental health care, no prior training or qualifications and that supervision of cases was haphazard.\u00a0 If you\u2019re aware of further details or information on what that training consists of, please let us know in the comment thread below.<\/p>\n<p>Aside from these concerns though, what I\u2019d really like to know is why can\u2019t we just call this psychoeducation if that\u2019s all it really is? Why is it that policy-makers feel the need to shoe-horn all supportive mental health care interventions into psychotherapy? In my view, when we try to frame everything as a form of psychotherapy we devalue so many other forms of effective mental health care \u2013 including powerful and transformative approaches like creative arts therapies and peer support. It seems to me that framing psychoeducation as psychotherapy in this case is more about sourcing funding from Medicare than about making the case that this program deserves support on it\u2019s own merits.\u00a0<\/p>\n<p>Your thoughts?<\/p>\n<p><span style=\"text-decoration: underline;\"><em>PLEASE NOTE:<\/em><\/span>\u00a0<em>This is at times a highly charged topic and comments on this thread are moderated. If you are speaking as a mental health care professional please identify yourself to maintain ethical standards and professional respect for one another. I would like to keep the discussion positive and focused on improving the system to benefit people accessing care. Thank you in advance.\u00a0<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>A few days ago we heard that BeyondBlue is now calling for their NewAccess program to be rolled out nationally and funded by Medicare. We\u2019ve talked about NewAccess a couple of times previously on our Facebook Group (in July 2013, in August 2013, in March 2016\u00a0(twice), and November 2018). A number of the concerns we [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59,58],"tags":[],"class_list":["post-1439","post","type-post","status-publish","format-standard","hentry","category-alliance","category-mental-health-policy"],"_links":{"self":[{"href":"https:\/\/drben.com.au\/index.php?rest_route=\/wp\/v2\/posts\/1439","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drben.com.au\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/drben.com.au\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/drben.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drben.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1439"}],"version-history":[{"count":23,"href":"https:\/\/drben.com.au\/index.php?rest_route=\/wp\/v2\/posts\/1439\/revisions"}],"predecessor-version":[{"id":1463,"href":"https:\/\/drben.com.au\/index.php?rest_route=\/wp\/v2\/posts\/1439\/revisions\/1463"}],"wp:attachment":[{"href":"https:\/\/drben.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/drben.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/drben.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}